Privacy Policy
Effective Date: July 16, 2025
At Columbus Marketing Experts (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.columbusmarketingexperts.com, contact us, or use any of our services.
Information We Collect
When you interact with us—whether by browsing our website, filling out forms, or using our services—we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name
- Business Information: Website URL, marketing goals, service preferences
- Technical Data: IP address, browser type, device information, and referring pages
- Form Submissions: Any information you choose to provide in our contact or service request forms
We do not knowingly collect personal data from individuals under the age of 18.
How We Use Your Information
We use your information to:
- Respond to inquiries or requests submitted via our contact forms
- Provide and improve our services (SEO, Google Business Profile Optimization, Website Development & Maintenance, and Influencer Marketing)
- Send you service updates, offers, and marketing communications (if you’ve opted in)
- Analyse website traffic and user interactions for performance and usability improvements
We do not sell, rent, or trade your personal information to third parties.
Sharing Your Information
We may share your information with trusted third parties when necessary to deliver our services or to comply with legal obligations. These third parties include:
- Service providers (e.g. email delivery platforms, analytics services, CRM tools)
- Legal or regulatory authorities, if required by law or in response to valid legal requests
All service providers are required to protect your information and use it only for the purpose of providing the service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Measure the performance of our site
- Understand how visitors interact with our content
You may disable cookies in your browser settings, but this may affect some functionalities of the site.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
- Form submissions and inquiries: Retained for up to 24 months unless further correspondence or ongoing services require longer retention.
- Client account data: Retained for the duration of the business relationship and for up to 7 years thereafter, in accordance with legal record-keeping requirements.
- Marketing data: Retained until you unsubscribe or request deletion.
Once data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw your consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at neil@columbusmarketingexperts.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Columbus Marketing Experts
Email: neil@columbusmarketingexperts.com
Website: www.columbusmarketingexperts.com